Substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item.
In arrangements of assorted flowers, the colours shown online will be used if at all possible. This may sometimes mean substituting other kinds of flowers of equal value. For one-of- a-kind flower arrangements, such as roses or lilies, we will make every attempt to match the flower type, but may substitute with another colour. If the floral container shown online is not available, a similar container will be used.
For green and blooming plants, similar plants may be substituted. For one-of- a-kind plants, such as orchids, we will make every attempt to match the plant but may substitute with another colour. If the plant container shown online is not available, a similar container will be used.
Specialty gifts may be substituted with another specialty gift of equal or greater value and theme or category. Cancellations: To provide you with the best possible service, you can cancel your order at anytime prior to shipping. However, if your gift is en route or delivered, we will be unable to cancel the order.
SHIPPING – only available to TOBAGO ADDRESSES
Delivery for floral arrangements :
- Scarborough – Crown Point $6.95USD
- Scarborough – Charlotteville $19.95USD
Unfortunately, while we do our best, we cannot guarantee delivery at specific times of the day with exceptions on Funeral Work in which case delivery will be made to the Funeral Home.
In some rural areas , where delivery may not be possible, the recipient may be called to collect and the difference in delivery added to the flower value.